Sennheiser HD 200 Pro Headset

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Frequently Asked Questions

How long do the sessions last?
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Our sessions range from 5 to 30 minutes. Many people take 10 minutes for a quick break during their day, while longer sessions are perfect for winding down into calmness in the evening.

Do I need headphones?
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We recommend noise-cancelling headphones so you can fully immerse yourself and forget the world around you for a moment.

Why does the Seroton app cost something for businesses, but not currently for private users?
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The Seroton app is used in two different contexts: for private use and for public or professional use. Both versions have different goals and requirements. While the private app is designed for individual personalization and personal routines, the business app addresses legal, technical, and organizational needs for public use. That's why the licensing model varies, with the business app being subject to a fee, whereas the private app is currently offered for free.

What is the difference between the B2C and B2B app?
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The Seroton app for personal use is intended for private, non-commercial application. It operates with individual profiles and login, offers personalized recommendations based on usage and mood, enables progress and routine tracking, and evolves with usage. The license is tied to the individual, and there is scope for integrating optional vital data in the future. The focus is on accompanying individuals in their daily lives and building a personal relaxation routine. The Seroton app for public or professional use is designed for environments such as companies, clinics, hotels, or studios. It functions without login or registration, does not capture user or health data, and is fully GDPR-compliant for public use. The content is licensed for commercial use, access to sessions is quick and direct, and the content is intentionally static and not personalized. Instead of an individual license, it operates under a public use license. Additionally, prioritized support and a structured onboarding process for teams are included. The business variant is deliberately designed to be simple, anonymous, and privacy-secure, allowing legal and organizational hassle-free deployment in publicly accessible spaces.

Why is the B2B app offered as a paid service?
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The business app includes a public usage license, providing legal, technical, and organizational frameworks for companies. This encompasses licensed content for commercial use, support, setup, and the ability for multiple people to access it without individual accounts. By acquiring this, companies gain not just an app, but also the permission and infrastructure for public use.

Why is the B2C app currently free?
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The private app is designed for individuals and is intended solely for personal use. It is tied to the person and not meant for commercial application. The focus is on personalization, routines, and personal well-being rather than public distribution or multiple usage. The free offer is limited by time and number of users.

Can I use the B2C app in the studio or company?
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No. The private app is intended solely for personal use. Due to privacy and licensing reasons, studios, practices, hotels, or companies require the business version.

Is there a difference between the 'For Business' products and the regular products?
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There is no difference between the 'For Business' products and the regular products. The physical product is identical. RelaxMat, RelaxLounger, and accessories are technically, materially, and functionally the same, whether used privately or in a business context. The difference lies solely in the licensing and usage context, not in the furniture, hardware, or quality.

Why is there a 'For Business' version available in the store?
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The 'For Business' version exists in the shop because it includes a different app and licensing model as part of the purchase. The private product is intended for personal use with an individually-bound app for non-commercial purposes. Whereas the business product includes a public usage license that comes with a business app. The product itself remains the same; however, there is a difference in the included license and intended usage rights. In short: same product, different license.

Are the RelaxSystems from Seroton classified as a medical device?
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The RelaxSystems by Seroton are currently not approved medical devices, but rather a relaxation technology that accompanies therapy. They are used in clinics and therapeutic facilities under professional supervision and support established relaxation techniques, such as breathing exercises, meditation, or autogenic training.