Seroton Customer Service – Support for orders, app & RelaxFurniture

Frequently Asked Support Questions about Seroton RelaxFurniture & the RelaxApp

Die meisten Antworten findest du in unseren FAQ.

Von Aufbau über App-Verbindung bis zur Reinigung deiner RelaxMatte ARORA oder RelaxLiege ARORA – alles kompakt erklärt.

General

How does audio-haptic relaxation work with Seroton?

How do the RelaxFurniture work?

How long is the warranty period?

Is the RelaxMat suitable for me?

What is the difference between Seroton RelaxFurniture and vibration mats?

What is the requirement for operating the RelaxFurniture?

RelaxApp

Where can I download the Seroton app?

How do I create a user account?

How long do the relaxation sessions last?

How many programs are there?

RelaxFurniture

How can I connect the RelaxHub to the app?

How do I assemble my RelaxLounger?

How do I connect the OneBox with the RelaxFurniture?

How do I connect the AirConnector to the RelaxFurniture?

Do the Seroton RelaxFurniture ARORA work without a power connection?

How do I properly clean the Seroton RelaxMat or RelaxLounger ARORA?

Do all RelaxFurniture have the same function?

How much does the RelaxMat ARORA and the RelaxLounger ARORA weigh?

Troubleshooting

My OneBox won't turn on, what should I do?

One or more air cushions are not inflating, what can I do?

No RelaxFurniture is displayed in the app

How can I establish personal contact with customer service?

Was the right answer not included?

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Wir sind für dich da.

Frequently Asked Support Questions about Seroton RelaxFurniture & the RelaxApp

General

How does audio-haptic relaxation work with Seroton?

How do the RelaxFurniture work?

How long is the warranty period?

Is the RelaxMat suitable for me?

What is the difference between Seroton RelaxFurniture and vibration mats?

What is the requirement for operating the RelaxFurniture?

RelaxApp

Where can I download the Seroton app?

How do I create a user account?

How long do the relaxation sessions last?

How many programs are there?

RelaxFurniture

How can I connect the RelaxHub to the app?

How do I assemble my RelaxLounger?

How do I connect the OneBox with the RelaxFurniture?

How do I connect the AirConnector to the RelaxFurniture?

Do the Seroton RelaxFurniture ARORA work without a power connection?

How do I properly clean the Seroton RelaxMat or RelaxLounger ARORA?

Do all RelaxFurniture have the same function?

How much does the RelaxMat ARORA and the RelaxLounger ARORA weigh?

Troubleshooting

My OneBox won't turn on, what should I do?

One or more air cushions are not inflating, what can I do?

No RelaxFurniture is displayed in the app

How can I establish personal contact with customer service?

Was the right answer not included?

Wir sind
für dich da.